Glass bottle & aluminum cap expert

15 Years Manufacturing Experience

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1. Can I have a custom design?

A1: Yes. Custom design could be sent after logo format offered.

Q2. What about the lead time?

A2: Normally it is 2-4 weeks. It depends on the quantity.

Q3. What do you need to provide a quote?

A3: Order quantity per batch / per year, detailed drawing included below information:
a.Materials
b. Color / Finish
c. Capacity
d.Weight
(Please be noted that these are essential for our quoting. More details will be helpful for us to quote a more accurate price.

Q4. Can we get your free samples?

A4: 1). For stock products, sample free but you have to pay for the express cost.
2). For new products, we would like to charge the sample cost, which will be deducted once the order is confirmed.

Q5. Do you have a catalog?

A5: Yes, we can send you the catalog by email.

Q6. Do you have any other related products?

A6: Yes, we have. We offer one stop service, like glass bottle and aluminium cap together.

Q7. If any problem, what is the solution for us?

A7:
1)Please take the photos to show all details clearly, as long as it is the quality problem, I will replace the bad items in the next order. If the not quality problem, I will try my best to help you.

2) Capping machine has spare parts warranty, one line techinical support any time.

Q8. What kind of payment methods do you do?

A8:

1) TT payment: 50% deposit before production, 50% payment before delivery.
2) LC at sight
3) DP at sight